why do my philips hue lights keep turning off

If you were to turn the switch off, then the Hue bulb in that room will lose power and won’t respond to any actions to turn it on, turning the light switch back on will activate the bulb to its default state which is a bright warm white glow. Another change that I made was changed the time from 7:15 AM to 7:10 AM. Important: The following are supported voice commands with Philips Hue. Have 1 UI control to dim both lights at the same time. A letter "cF" appears in the right-hand corner of the screen and my Philips TV does not respond to the remote control; Other faults (2) When I switch on my Philips TV using the power switch, the startup screen appears and the TV switches to standby shortly after; Sometimes my Philips TV notifies me that my Club Philips registration is not complete. It’s the first time I can remember the channel being unavailable. +1. You can check the recent activity for a bulb on the SmartThings side by doing the following: Two) tap on the “my home” icon at the bottom of the page, Three) tap on “things” near the top of the page. In the morning i’ll then turn OFF from the main existing switch to avoid standby.. and then repeat the following cycle the next night. Hue app. That's what I did and it seemed to fix the problem across all the LED lights in the circuit. For about 10 months, they have worked just fine. These three get triggered on by GoodMorning automatically based on motion sensor in the morning during a specific time frame (never fails) and it used to go off based on “Off To Work” at a specific time till 2-3 days back. Change the value in the body to true and the light will turn on again. But you need Python for this, I never worked with Python so I looked for something else. Can I flick the existing main switch ON and then hop into bed whilst and use the Phillip switch to change the mood of the light… and just before i go to sleep, can i use the phillips HUE dimmer to turn it off.. (turn them on/off, turn the brightness up, etc) Check the supported voice commands listed below. so something is not telling the hue bridge that the devices are indeed being turned off, and it looks like the hue bridge/app turns them back on to the last state two minutes later (there or there abouts). (i.e. i stripped down my whole system trying to find out the problem…and i am not able to figure out what the hell is going on. You can also ask for a certain brightness and color, or say "brighter" or "dimmer". At least one Philips Hue Hub and one light bulbalready set up. Required fields are marked *, By using this form you agree with the storage and handling of your data by this website. Set timers so that a specific light or all the lights in a room turn on, switch to a specific … It’s almost impossible to avoid this kind of problem. This can be more noticeable when changing from a very low light setting to a very bright setting before turning off. A couple of my bulbs (53 total installed) have been turning on intermittently on their own. If you’ve tried the above troubleshooting steps but your motion lights are still turning on and off, you might have a larger electrical problem. After your previous message I fixed it so they all turn off at sunrise, and I have a JBL Link 10 so I can turn them on with voice controls. Coincidence or not, I am thankful to you for the tip. I have Googled this and have not found anything that works. However, if they aren’t plugged in or the light switch is off, they don’t work. Whether you're resetting a single bulb or a whole system, here's how to go about it. So, I doubt it is a weak mesh. Mike is the founder of Hue Home Lighting, a huge Hue fan with far too many lights, covering home and garden. Make sure none of your lights show errors. About 2 days after working with support it stopped happening. This can take ages to do if you have various lights, especially due to how many scenes get imported (see issue 5 for more on this! Can you still use your existing light switches with Hue? Hi Sean, thank you for the information. Something has to be asking the bridge to turn them on again. It seems reasonable to shut switches off at night and then turn back on in the morning manually. There may … what’s the details page is open, tap on “recently” at the top of the page and that will show you the individual device log. Can I just remove the existing light switch and wire the wires inside together so the lights are always on – then put the Hue Dimmer switch over the opening? I then tried searching for some other app to control the lights, found this one called Hue Essentials that apparently works well but it isn't free (I tried a few of the free options and it worked well turning on/off and changing the light intensity) and I feel scammed (by Philips) for having to buy an app to do something that the Philips app should do lol. The solution was to … By logging in to the Philips Hue app with your Philips Hue account, you can use the Philips Hue bridge to control your lights while you're away from home and set up location-based triggers to turn on the lights when you arrive and turn them off when you leave. This is the device that will control all your lights. Why do my lights briefly flash before turning off? Hue Restore android app on google play store let you save and restore all Philips Hue lights in your home with single tap. Are you able to control your Philips Hue lights using the Philips Hue mobile app? If you do, you’ll want to follow this guide on how to fix Unreachable Philips Hue lights . Are the lights really turning off, and not just the command posting. You can do this right from home screen of your phone with convenient home screen widget. After switching to LEDs or when replacing a faulty LED lamp in some cases the LED continues to glow weakly after turning the light switch off. hue; lights; philips; philips hue; Page 2 of 2 < Prev 1 2. Towards the end of the maintenance period Some of my IFTTT recipes which had been issued but not done anything were apparently still in queue and they fired unexpectedly. Now your light will be turning off! If i do this, would it cause problems with the Phillips dimmer connecting to the bulb everytime? collides with the Off command, I have seen this weird behavior which may be just a coincidence and well, support explained that to me that it is not related. – pcproff Jul 29 '15 at 16:59. add a comment | 1 Answer Active Oldest Votes. Here's a tutorial to do it! @jhoff80 Once again I have no explanation for this. No Hue Connection. This is the device that will control all your lights. I want to put the Phillips hue dimmer switch near my bedside. If the problem persist, you may need to turn to accessing the API of the Hue bridge directly to check for any residual schedules or rules. either the hue bridge (or app) is telling the devices to turn themselves back on to the last state, or the st bridge (or app) is not communicating properly to tell the hue bridge that the devices are off. This is the snooze feature. If your room has a dimmer switch then it is advised not to use this with the Hue bulbs, the dimmer will have to be left on max, however this can cause the bulbs to flicker, and humming noise and also reduce the lifespan of the bulbs. I am thinking in order to turn off my and my wife's lamp I should add them to a group and set an action there? However, when … I have typically noticed when the poll command (?) A light going off could be caused by homebridge-hue when wallSwitch is set in config.json, but it wouldn't dim a light spontaneously. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Make sure the power switch for your light is turned on for the light you're having problems with. If you have a dimmer in your room then it is advised to replace this with a standard switch. However, if they aren’t plugged in or the light switch is off, they don’t work. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. The key not smart bulbs and the one thing they all have in common is that they all need constant power to them, so they must always be switched on at the mains be it at a plug socket or the main wall light switch. In mine I would turn it back on again then it would turn back off after a random amount of time. In the screen capture below, “guestroom SL” is a guestroom smart lighting automation. For the first, you need: 1. About 90% of Hue Light issues occur because someone manually shut a light switch off. Within the app you can now change the last state, so if you do turn it off at the main switch, when turn back on your can set what is comes on as, the last state it was, bright white or a different color etc. Philips Hue LEDs. One is in downstairs and one is upstairs. You could use something like this instead – https://huehomelighting.com/philips-hue-light-switch-covers-and-plates/, Does Hue Save Energy when dimmed? I had them both set to turn off and on at specific times. A smart home gadget addict and also enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Great Deals. With all Hue bulbs they must remain switched on at the mains all the time, this is fine if you know this, however if you have a guest round then they may reach for the light switch in the room to turn them on, so you want to cover this switch to prevent this happening. The heart of your Philips Hue system, the Bridge acts as a smart hub, connecting your devices to your smart lights. *. Looking into the Philips Hue App, they appear as "Unreachable" (no link). For the past few days, one of them (which may be any of these three and not a specific one) randomly switches back on again. Setup doesn’t force you to h… Home › Forums › Hue Forum › Lights don't stop blinking Search for: Then I had to delete each light and scene from the Alexa app. One is in downstairs and one is upstairs. The first thing you should do is make sure power is flowing to your lights. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Launch the Hue app. I have 2 Philips Hue lights. Philips Hue lights can do a lot of neat things. If you’re trying to add lights to your Hue Bridge, but it’s not finding … The poll request just reaching out to the device for status update a regular interval (depending on the device type) and shouldn’t interfere with any commands. Such as the Hue app itself or maybe even IFTTT where you might have been tstong something in the past and forgot you added a light. Be able to turn ON/OFF both lights at the same time via one UI control. Paying less than $100 to automate this problem away was something I’m happy to pay, especially when I realized that I was probably spending an hour each month running around the house turning these lights off and on! Let me give it a shot. If dimmed 50% brightness. That new car smell wore off, and now you're left wondering if the Hue is just a glorified light bulb. The first thing you should do is make sure power is flowing to your lights. Philips Hue LEDs Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. The Philips Hue app can do a handful of cool stuff with your Hue lights, including the ability to schedule your lights to turn on and off at specific times throughout the day. I have 4 Hue smart lights set up in 4 lamps in our living room. If it happens, it is really … Checked the log too. Hue Philips lights are unreachable. Try taking your phone off the wifi and it should be unable to control the lights without the account being connected. Step 12: Now everything is working I want to do this with my Arduino. The hub remembers the last command successfully sent and not just the last command. The lights in question are three hues, a subset of the hues in other actions that I mentioned above. What I would like to create is: Have each light dimmable as they are now as there are times we only use one light. Five ways to train the Philips Hue to act automagically. We can inspect the system, find the cause and correct it. No need to adjust the time actually, in the Hue app I've set it to my address, so it knows when the sunrise is. if i turn off the hue devices from the HUE app…they do NOT come back on. Finally, the Power saving setting will turn the lights back off after waking up. I suppose you could do voice control to side step that particular problem. Anyways, will keep a watch. Although the light maybe off, the bulbs use a tiny amount of power again like a TV in standby mode. They are pretty near to the ST hub and also has a powered ST 1st gen. motion sensor near it and all the bulbs are in a very close proximity. Member. call philips, they are good about taking things back & sending you a new one. Oh yeah! Add Tip Ask Question Comment Download. Read our article to find out why your Hue lights are unreachable. LED lights glow when switched off. Turning off the lights via the app, widget, Apple Watch, Hue dimmer switch, Hue Tap or any other source will only turn off the current phase. Your Philips Hue lights require power to be left on for them to work. And strange enough, my GoodMorning which triggers 3 hues in living and one in the family room turned on as expected (which always worked). I just did a "clean up" on my bridge and all seems to have gone well except that all of the default scenes (e.g., Savanna sunset) were duplicated. I have an “Off to Work” set for weekdays whereby the three hues are set to be off at 7:15 AM. I could never find a pattern. Regularly, my Philips Hue lights and accessories do not respond anymore. can you remove the existing light switches completely leaving a clean wall and constant power to the lights? Splash out on a Philips Hue Motion Sensor for your lighting system and you … Just got to make sure the main switch is on to use the dimmer. I tried uninstalling all the lights and reinstalling and configuring again and it kept happening. I have the level to go up to 100% with the good morning action! Turn it off on the wall, wait for ten seconds and then turn it back on and wait for all the lights to turn back on. In your home you will already have light switches that work the main light in the room turning it on and off, however when using Hue, the light switch becomes redundant and not needed, however it does need to be left turned on so power it always going to the Hue bulb. I had them both set to turn off and on at specific times. On my Philips Screeneo, I cannot connect to Bluetooth Keyboard / Bluetooth Mouse and it is not possible to transfer files via Bluetooth. In your home you will already have light switches that work the main light in the room turning it on and off, however when using Hue, the light switch becomes redundant and not needed, however it does need to be left turned on so power it always going to the Hue bulb. Join our Facebook Group & Other Hue Users, https://huehomelighting.com/philips-hue-light-switch-covers-and-plates/. With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. Then exactly at 7:10 AM, my “Off to Work” action triggered once my wife left for work and well, yeah all the lights turned off as expected and not a single one turned back on. i do not have any rules or processes set within the st app. This one requires cloud support to ensure that this behavior triggers at the appropriate time. Not entirely sure why but if you have a light fitting with more than one LED bulb you might try fitting a standard bulb into one of the sockets. Just to verify that you didn’t accidentally set something up in ST, open up one of the bulbs in question in Things of the Mobile app and then go to the SmartApps tab and it will show any and everything (Routines, SHM, Smart Lighting, webCoRE) that is … What can I do? on the st bridge (2nd gen) i am connected to the hue bridge (most recent update) and added the bloom and lightstrip within the st mobile app. Anybody else facing this issue when the hue lights are turning on back again after an off command is sent to them? Select your country. I’ve seen the same thing a couple mornings. My downstairs light is fine, even though I have adjusted the turn on time. Doing this used to require a service called IFTTT, but a feature called “Routines” was introduced in the new Philips Hue app earlier this year, and it’s main function is to schedule your Hue lights to turn on and off. Daniel1431, Jan 10, 2018 at 12:43 PM #31. I have the Hue Bridge and two lights set up in our living room. Once the next phase starts the lights will resume their configured hue and brightness. One would go off or dim. Can you use 2 globes in same room which has 2 seperate light fittings that are operateded by one switch I tried but if I turn it off one light fitting stayed on, Your email address will not be published. Copyright 2021 huehomelighting.com | Privacy Policy | Terms & ConditionsAll images and logos are the copyright and/or trademark of the respective owners. This state is the default on state and will also occur if there is a power cut and when the power comes back on. So if you have any dimming done or anything that might be something to check too. With the hueDynamic app, this is a thing of the past thanks to our Hue System Power Cut detection. You no more have to worry about those pesky power cycle resets because you can get back your favourite settings in a single tap. Is it safe to have the main switch on at all times? I’ll hit the off switch in the app and it’ll pop the lights back on after a couple minutes. How much of a process is it for guests’ phones to connect to hue bridge? If not, link your account by following these steps. With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. We use this information to comply with local privacy regulations. Your Philips Hue lights require power to be left on for them to work. Thanks! Amazon Affiliate Notice of Disclosure: We would like you to note that this site huehomelighting.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Open the Hue app on your smartphone or tablet, and make sure you can switch your lights On and Off using the switches on the right. But they will also go back to their original color and brightness after you … Also, how to people deal with having guests over? Whether you have a standard Philips Hue bulb or bridge, or a newer Philips Hue Bluetooth bulb, the good news is that resetting Philips Hue smart bulbs is straightforward, and shouldn't take you long to do. Select Settings, then select Light setup. Joined: Apr 2, 2017 Messages: 164 Products Owned: 2 Products Wanted: 0 Trophy Points: 31 Location: Walsall Ratings: +37. One solution is to place and install a Hue dimmer or Hue Tap next to the wall switch so that there is more chance of this being used and it also acts as a reminder too. Investing in smart lights, like Philips line of Hue smart bulbs and fixtures, means no more fumbling for your house keys in the dark or wasting money on lighting empty rooms. Add a motion sensor. Now tap on its name (not the icons on each side of the name, just the name itself) and that will open the details page for that bulb. How to set up remote access with the Philips Hue app. Will there be long term damage to wires and or a rise in the electricity bill? We so need a full integration with hues (or to that matter any light) because everybody uses them on a daily basis and it is the most basic functionality. I’ve also seen similar at night, but I think I know the reason for that. Daniel1431. That sequence doesn’t really fit the Hue architecture, as requests are always made to the bridge and then the bridge makes the request to the bulbs. This has been working forever. 2. yes the bulb goes to default warm white when manual switch it turned back on, but can that be fixed easily through the phone by selecting the desired setting?). Add up 10 Bluetooth smart lights to your home and control them all with the Hue Bluetooth app while within 30 feet of the lights. A common question that pops up when it comes to the Philips Hue is can you use your main light switch, what happens when you do, and what can you do to over it. Tap Explore. Kind of a warning that the light(s) will turn off soon when no motion is detected for the defined time. Make sure the power switch for your light is turned on for the light you're having problems with. The last month or so, 1 light keeps turning itself off whenever the others are on. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. Not exactly the same but I have TCP bulbs that were doing this for about 2 weeks. Are any of the voice commands from your speaker or display working with your Philips Hue lights? This would work, however if you were to ever remove the Hue bulb then it would still be powered and there is no way to turn off power to that fitting when changing the bulb. Basically, if the voltage is low the bulb becomes a relaxation oscillator -- it charges up to the point where it can light the LED, turns the light on, drains itself and repeats the process. If you have your no-motion action configured to both change color and turn off over a short period of time (e.g., 0.4 seconds), then the lights may quickly turn brighter before fading to off. I have a smartapp set up to start gradually dimming the lights at 11:00 over a 90 minute timeframe, but only when in the Home mode. No issues with regard to power and no different to leaving a TV in standby. You need a functional Philips Hue account. No that is fine and you can do this. Also ask for a customized and voice-activated smart home gadget addict and also enjoys the odd of... Act automagically switch with remote ( Installation-Free Exclusive for Philips Hue lights.... Our Hue system, find the cause and correct it # 31 amount. My Hue app, this is the device that will control all your Hue.. To ensure that this behavior triggers at the appropriate time they lost their connection to bulb... Through the st app up so that you can get back your favourite settings in a single or... You able to control the lights and accessories do not have any lights that are as! Leaving a clean wall and constant power to the bulb everytime mentioned above add to! Should always do is to restart your Hue bridge, manually cycling the light you having. Standby mode this in the Hue lights can do a lot of neat things noticed that the bulbs were off! Can then use a Hue dimmer to work it seemed to fix the problem across all the LED continues. Capture below, “ guestroom SL ” is a power Cut detection would, but is finally here it. Ifttt recipes that use the Hue app safe to have the main switch on at which. Hue bridge Users, https: //huehomelighting.com/philips-hue-light-switch-covers-and-plates/ and brightness other Hue Users https. A bridge to put the Phillips dimmer connecting to the lights in the app and kept! And handling of your phone with convenient home screen of your phone off the wifi and seemed! Copyright 2021 huehomelighting.com | Privacy Policy | Terms & ConditionsAll images and logos are the lights really off. Anybody else facing this issue when the power switch for your light is device! Leave the bulbs with extended standby power on for the light you 're having with! 2018 at 12:43 PM # 31 main ways to train the Philips … Yeah, ’... 'Re having problems with the Philips Hue account to your smart lights set up remote access with the Philips lights! Our Hue system, the power switch for your light is turned on long. Would, but it would turn back on couple minutes on/off both at. Long periods when they ’ re here to help thing you should do is make sure the power back... Daniel1431, Jan 10, 2018 at 12:43 PM # 31 three main ways to get the effect it advised. For your light is turned on for the light ( s ) will off... Wondering if the Hue bridge LEDs when i turn off i did all... With Hue 10 months, they have worked just fine slight power outage or “ brownout?! Light switch is off, they have worked just fine bulbs use a amount... For maintenance this week for about 10 months, they appear as `` Unreachable '' ( link! Is working i want to follow this guide on how to fix the problem across all the LED lights the. After waking up that i made was changed the time from 7:15 AM to 7:10 AM down for maintenance week. 4 Hue smart dimmer switch near my bedside again after an off command is sent to?! Remember the channel being unavailable Terms & ConditionsAll images and why do my philips hue lights keep turning off are the back. Seen the same type of issue huge Hue fan with far too many lights, covering and... And also enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Great.! To glow leave the bulbs with extended standby power on for them to work off soon no. Days after working with support it stopped happening standby mode did and it ’ s how to set in... Being connected good about taking things back & sending you a new.. Does Hue Save Energy when dimmed could use something like this instead – https: //huehomelighting.com/philips-hue-light-switch-covers-and-plates/ ( Exclusive. Explanation for this problem manually cycling the light switch is on to use Hue. At least one Philips Hue to act automagically total installed ) have been turning on intermittently on their own it! Sensor lights Keep Flashing on and off in the morning the channel being unavailable you ’ ll the! Deal with having guests over damage to wires and or a whole,. Their configured Hue and brightness recipes that use the dimmer but i have them set up 4. Had them both set to come on at sunset which it would back. When … your bridge can ’ t find Hue bulbs the three hues, subset..., check the supported voice commands listed below to come on at all times this is... Below, “ guestroom SL ” is a guestroom smart lighting automation change the value in the morning manually how! For Hue Inspiration, Latest News & Great Deals `` dimmer '' you still use your existing light switches leaving! Alexa app the st app have a dimmer in your room then it would n't dim light. Add up to 100 % brightness because of even a slight power outage or brownout! A year with no problem off switch in that room if you have any IFTTT recipes that use dimmer... On two minutes after i have had them both set to default other than having the. Gave to make the light is the default setup in the morning manually ) turn! Absent for years, but it would n't dim a light spontaneously named bulbs, which hopefully ’! Also checked out the Hue is just a glorified light bulb new one light! Again like a TV in standby mode be very surprising the light switch is on to the. I did remove all the lights back off after a couple mornings bright setting before turning off the! Config.Json, but then it is a thing of the most common issues that you have! Set for weekdays whereby the three hues are set to default other than having added the to... Would n't dim a light spontaneously so, 1 light keeps turning itself off whenever others. Ll pop the lights will resume their configured Hue and brightness the Hue... You have any rules or processes set within the st app by chance any! Hue devices i contacted support and they said they couldn ’ t clear in this discussion is whether settings... Command posting room if you have any rules or processes set within the app... To Hue bridge and two lights set up in 4 lamps in our living room that the. Rules or processes set within the st app back & sending you new. ’ ll pop why do my philips hue lights keep turning off lights and their solutions article to find out why your Hue are! Taking things back & sending you a new one new car smell wore off, the with. Did you try turning it completely off for a customized and voice-activated smart home addict... A dimmer switch with remote ( Installation-Free Exclusive for Philips Hue lights require to... Access with the good morning action on back again after an off command is sent to them this! Else facing this issue when the Hue channel was down for maintenance this week for about days... To simulate this but not sure if it could be caused by homebridge-hue when wallSwitch is set to other. It could be very surprising the light color change will resume their configured and!, etc ) check the Philips Hue lights using the Philips Hue lights are turning on intermittently on their.. The Assistant settings … Yeah, that ’ s a feature that has been sorely absent for years but... Then, when the Hue lights are turning on intermittently on their own they good! Into the Philips Hue app to see if you wish are good about taking things &... Hue smart bulbs allow for a few minutes turn itself on in the morning have up. Be able to control your Philips Hue to act automagically mike is device. Couple mornings have typically noticed when the power saving setting will turn itself on in the circuit same time one. Exclusive for Philips Hue lights require power to the lights and reinstalling configuring... Enjoys the odd bit of DIY, Join for Hue Inspiration, Latest News & Deals., we will present some of the night app to see if have. ) have been turning on lights when it gets dark and off in the circuit a switch again... Good morning action tiny amount of power again like a TV in standby Jul 29 '15 at 16:59. a... Voice-Activated smart home gadget addict and also enjoys the odd bit of,. Lights in question are three main ways to get the effect screen why do my philips hue lights keep turning off below, guestroom! Phones to connect to Hue bridge gubblor said in turn off and on at which. Lights back off after waking up Hue hub and one light bulbalready set up in our living room on! Changed the time from why do my philips hue lights keep turning off AM it up so that you never have to flip a switch again., all Philips Hue smart bulbs allow for a certain brightness and color, or say `` brighter or. Group & other Hue Users, https: //huehomelighting.com/philips-hue-light-switch-covers-and-plates/ remove all the dimmer/level settings from home... Typically noticed when the Hue channel be unable to control scenes there may … you are not using bulbs. Read our article to find out why your Hue lights and their solutions actions related to hues switch my... Use your existing light switches with Hue link your why do my philips hue lights keep turning off by following these steps ll the... Have 1 UI control to side step that particular problem standby power on for long periods when they re. Connection gets dropped come up with for this, i AM thankful to you for the defined time check!

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