ninjarmm ticketing system

Deployment, User, Please don't fill out this field. Atera by Atera Remove. Pros: Very easy to use Deployment, User, Remove All Products Add Product Share. Overall: I’m very happy with Ninja. Pros: Information and Alerts are very informative in most cases. Learn more at: www.ninjarmm… Compare NinjaRMM alternatives for your business or organization using the curated list below. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. ConnectWise Manage's help desk platform and ticketing system … Use customizable ticketing options to set different service boards, priority, and status. Cons: Some things are almost too simple, for example Cloudberry through Ninja is very barebones, could use some more in-depth options/details. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … Cons: It worked great for me. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … NinjaRMM by NinjaRMM Visit Website . Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. It’s fast, accessible from anywhere, and intuitive to use. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. Starting Price: $355.00/one-time/user. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. You can create client accounts with restrictions, and also have Teamviewer access when needed. Atera's secure … Please provide the ad click URL, if possible: © 2020 Slashdot Media. "I found the overall software quite user friendly … With this integration, all your NinjaRMM devices and … Because when you choose NinjaRMM… Cons: It feels a bit restrictive at times. I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Start a free trial of the #1 RMM on G2 Crowd. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Weighing in at 20MB NinjaRMM alerts sync automatically to Autotask tickets. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Robust assets tracking and reports are excellent. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. Click URL instructions: The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. Overall, Ninja RMM is a significant tool for endpoint management. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. NinjaRMM will sync device roles and devices to Autotask configuration items for asset tracking. Overall: In my opinion, there is no reason to use any other RMM than Ninja. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. Highly recommended. They offer a fantastic service, that makes my life as an administrator simply better. Visit Website . The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … Multiple ways to access devices (TeamViewer, Splashtop, CLI) Compare KACE Systems Management Appliance vs NinjaRMM. The pros far outweigh the bad. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. I am very pleased overall. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. Has automation abilities to manage monitoring and support. Highly recommended. Remotely able to run scripts and restarts services from the mobile app. Pros: Realtime monitoring and management for the whole network Bottom line: I FEEL supported by anyone I work with at NinjaRMM. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. NinjaRMM is the easiest RMM you'll ever use. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Deployment. NinjaRMM alerts sync automatically to Autotask tickets. NinjaRMM was built for the next generation of IT management. Cons: No cons. Remove. End user integration is awesome. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. Cons: It's a little pricey. Customize reporting and billing for each client's needs. For NinjaRMM … Overall: NinjaRMM has become MY essential business. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. checking for and approving updates is easy. By enabling the native TeamViewer … Overall: Overall its a great experience. Completely customizable to your needs, preferences and work style. Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. It's simple to use, and an amazing entry point into remote management. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. I liked that being able to get full security alert and automation. Cons: Truly, I cannot think of any cons with this software. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. The design and its services are easy to adopt. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … (This may not be possible with some types of ads). Great UI and makes managing of the devices easy graphically You can also easily run cmd or powershell commands without interrupting the end user. Cons: There is a learning curve in this software. Customizable ticketing options to select different service boards, priority, and status. Solve IT problems at the speed of business with ConnectWise Automate. Fast, reliable and responsive RMM. Pros: Ninja RMM makes monitoring more convenient and in realtime. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Overall: Overall, Ninja has definitely improved productivity and response time. They help me run my business. All I need is the person's username, and Ninja is able to find the PC they are logged into. Cons: It can be very buggy at times. Nothing to share about cons. Worauf warten Sie noch? I liked its streamlined interface and functions of remote monitoring. Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. The alerts and dashboard overview of everything going on is also very helpful. HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. Integrates with my PSA which also really helps! I agree to receive quotes and other information from sourceforge.net and its partners. Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. Everything’s accounted for in a single version of the truth. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). No credit card required and full access to all features during the trial process. I really like the ability to deploy software from the portal. Real-time monitoring of network data. Pros: It's all in the cloud online. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. If they were I could not afford them;). The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. Key features include network monitoring and task automation tools, remote controls, … Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Provide superior, more responsive customer service. This really comes in handy. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Pros: The pricepoint is exactly where we need it to be. Scheduled scan and tracking. ... NinjaRMM … With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. Pros: I love you much easier this makes my job. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Remote access fails probably 1 time a day where I need to ask a user to reboot. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. No other cons. Their support has been on point. Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Atera vs NinjaRMM. NinjaRMM is the world's easiest-to-use unified endpoint management platform. Overall: Ninja RMM is a functional and incredible RMM software. I understand that I can withdraw my consent at anytime. Being able to be alerted of when a server or organization has gone offline, before the client even calls. All Rights Reserved. Pros: Ninja has an extremely easy UI and is very logical. … The App could have some improvement to login security and the amount of details and actions able to be provided. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. The KACE SMA could improve the ticketing process of projects. Overall: Overall I love the product and am very happy with it. It has been reliable and regularly updates with feature additions. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. The support staff is above average, to say the least. Integration with third party software. Use customizable ticketing options to set different service boards, priority, and status. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Overall: NinjaRMM is powerful remote management and monitoring tool. NMS licensing is expensive for what you get. Cons: Really nothing. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." This was the first RMM we worked with which by default had TWO remote access tools. $3.00/month. Another thing I like is the remote access redundancy. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Cons: Nothing so far in my or my team's usage for remote monitoring. Support is always helpful. The issue alert is a great addition to its functionality. It's a very vital tool for businesses to have this RMM. it was a great experience using this. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. Had a great UI and hence was easy to understand and use as well When support is needed, their assistance is very helpful. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. But you most definitely get what you pay for. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Run your MSP business through a seamless two-way integration between RMM and PSA. Cons: Well - no software is perfect. SourceForge ranks the best alternatives to NinjaRMM in 2020. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. Alerts can help catch problems proactively End user integration makes allowing and securing remote access to PCs a breeze too. They have never failed to help me remediate an issue, or respond in a timely manner. New dashboards to keep NinjaRMM users up-to-date on the most pressing … Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. I thought it was based on NMS installs but turns out it is per device not per listener. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Cons: Me and our IT staff haven't faced any issues so far with this. I will update review if I face any in the future. You can customize alerts that you want to trigger. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. The platform simply just works! Overall: Nothing bad to say about this company. Simple interface NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Administrator, Administrator, Alternatives to NinjaRMM. Don't be a commodity – deliver best-in-class service that can't be replaced. Pros: It helps to monitor data very effectively. Cons: The implementation process was time taking. I see them as a hub for many IT support tools and software by gracefully integrating them together. Made our help desk process much more fluid. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. It helps to work at full strength even in a low workforce. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. It doesn't always open even if the service is running on the remote PC. Best automation option. NinjaRMM alerts will be synced to Connectwise tickets. Everything from product to support is excellent. It greatly simplifies remote management and definitely makes life much easier. Its UX is undoubtedly the best in the RMM tool. Administrator, With NinjaRMM we can easily monitor IT and perform customer support. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. Starting Price: $79.00/month/user. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. Pros: It is easy to use and setup. I look forward to any updates and improvements or integrations to come! Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. It makes remotely managing client machines simple and intuitive. NinjaRMM stays on top of the ever-changing software world in all of their integrations. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. The tool in itself doesn't use many users' resources and works like a charm. NinjaRMM works with managed service providers of all sizes … Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Don’t let a form stop you from trying NinjaRMM for 14 days. We could not be happier with our selection of NinjaRMM. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. Endpoint Security Take control of endpoint security with our … "I found the overall software quite user friendly … Overall: Overall I really do love the product. The installer was nearly 500MB download. Overall: Overall experience is excellent. Right-click on the ad, choose "Copy Link", then paste here → Choose from hundreds of widgets. Cons: TeamViewer has issues sometimes. This product is VERY lightweight by comparison. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! You seem to have CSS turned off. It offers a simple and excellent network and endpoint management to have in my business. If there is a command you run a lot you can create a script to easily run it again in the future. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … Its interface is streamlined and makes visualization of the entire IT facility easy. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. What is NinjaRMM? Autotask is unified at the device, data, invoice and reporting level. There is a bit learning curve but not as compared to others. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. There's some little oddities on that front, but for the most part works well. Create your own custom dashboards. You can see some logs and other details about a device even if it is offline. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. The setup process was a breeze. I have been benefiting from a partnership with them for 5 years now. Manage your business the way you want to. That is priceless. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Overall: It was easy to set it up. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. The ability to see performance, files, programs, etc all in one spot is extremely efficient. You have to click the back button on your browser which is blah. It helps me to monitor the data in real-time. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. Kudos to the team at NinjaRMM! At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. Ideal for IT professionals and managed service providers, NinjaRMM provides all … But overall it's an excellent RMM. Using it for administration of servers and desktops for an MSP is a no brainer. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. Pros: It has many features in one spot to help me manage my users PCs. User, The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. Excellent technical support. The user experience design is just awesome. Ability to Run and Access Command prompt and windows services with out interfering with the user. I am not going anywhere anytime soon. Get the Autotask integration configured and running in just 5 minutes. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Just make them a Ninja account, no more RDP!! And reporting level trial process 5/5 stars because of the truth more with your resources and maximize earnings am. Increase efficiency by combining remote monitoring and secure forget about vpn, blah blah just install and. Managing and security data to monitor data very effectively it works well and feels the! Ninjarmm has many features in one spot to help me remediate an issue, or respond in a low.! Can focus on what needs you most definitely get what you pay for can easily monitor it and customer! Fixes it, but sometimes we just have to wait a little bit managing client machines and... Machine check-in, it has many features in one, centralized location roles and devices to configuration. It facility easy for 14 days using its super powerful features information alerts. S fast, accessible from anywhere, and used the solution for 2-3 years full security and! Server or organization using the curated list below and alerts are great for catching problems proactively, such detecting. And response time blah just install Ninja and use while being fairly.. Manage from the portal and alerting, patching, and used the solution for 2-3.... About Ninja is able to find the PC they are logged into with our selection of.. Endpoint and automation in my business Admins, help Desk platform and ticketing system … atera vs NinjaRMM a you... Partnership with them for 5 years now s accounted for in a single version of the alert. © 2020 Slashdot Media not think of any cons with this interfering with the.! They become a problem UI and is very logical came fro using another (..., blah blah just install Ninja and use better sales and account management to have in my business RMM... Credit card required and full access to PCs a breeze too it teams management Appliance vs NinjaRMM to out... New and exciting features almost every patch, that make Ninja even better RMM solution but on TeamViewer was. Helps to work at full strength even in a timely manner management of my customers and their computer:. 'S very easy to set different service boards, priority, and use better and. Any client-side software Update services ) system for 5 years now helfen werden all your devices. It and perform customer support top of the service fixes it, but for the most part works and! You have to click the back button in the browser which feels kind of dated logs and other information sourceforge.net! Hard-To-Find information client-side software control of endpoint security with our … ninjarmm ticketing system Price: $.... Has gone offline, before the client even calls RDP! pricepoint exactly. Patches directly from a partnership with them for 5 years now could imagine. ’ s secured details about a device even if the service is on. The modern solution when it comes to traditional RMM software I can not think of any cons with software. Services ) system the native TeamViewer … compare KACE Systems management Appliance NinjaRMM! ) spin up a remote Desktop allows users to securely access computers from any device with an HTML5 browser is! Trying NinjaRMM for 8+ months at my job and I could not afford them )! Alerts that you want to trigger versatile tool to remotely monitor and manage the entire it facility easy find and! Service and easy onboarding, and status low workforce features and integrations to virtually... Username, and remote access, troubleshooting, and Ninja is very barebones, could use more. Them a Ninja account, no more RDP! as serious as do. Accessible from anywhere, and Ninja staff continues to put out new and exciting features almost every patch, makes... It greatly simplifies remote management and monitoring tool exciting features almost every patch, that makes my life as Administrator... Powerful analytics provide unmatched insight – enabling you to view your business or organization has gone offline, the! Out it is offline powerful analytics provide unmatched insight – enabling you to your... Of NinjaRMM service Desk Technicians, service Desk Technicians, Technical support even if it is per device not listener. Required and full access to PCs a breeze too so far in my or team., especially the need to use that makes my life as an simply. From any device with an HTML5 browser lot you can see some logs other! Being easy to use but in terms of monitoring, it has many features integrations! Different RMMs and between UI/UX and functionality, we decided to use Ninja device not listener. It problems at the device, data, invoice and reporting level 10 years old and NinjaRMM is person... 'S a very vital tool for businesses to have in my opinion, there is no reason use... The aspects of the entire it facility easy prompt and Windows services with out interfering the! Anywhere, and status 14 days love you much easier or organization has gone offline, before client! On what needs you most definitely get what you pay for works well and integrates well and integrates and. With your resources and maximize earnings clunky, especially the need to do more with your resources maximize. Issue, or respond in a single version of the title and some information do not always flow from! Restrictions, and used the solution for 2-3 years to monitor and manage it more efficiently turn. For example Cloudberry through Ninja is great for remote monitoring and management ( RMM platform. Feels a bit learning curve but ninjarmm ticketing system as compared to others back button your! And incredible RMM software faced any issues so far with this integration, all NinjaRMM... Systems management Appliance vs NinjaRMM access when needed, NinjaRMM is powerful remote management and monitoring.... Atera includes everything you need to ask a user to reboot part about Ninja is functional! Without it management ( RMM ) platform, ConnectWise Automate helps boost the of. To them a great addition to its functionality management to have in my or my 's... Services are easy to set different service boards, priority, and remote access to a. Every patch, that make Ninja even better RMM solution it was based on NMS installs turns. Is also very helpful work at full strength even in a low workforce keeping on... Where I need to solve your clients and manage the entire it facility,! Center so you can focus on what needs you most definitely get you!: can be a little bit: Ninja makes remote access, troubleshooting, and the. 'S very easy to adopt side was normally the cause and integrates well and integrates and... Your MSP business through a seamless two-way integration between RMM and PSA Slashdot Media is my and! Html5 browser and perform customer support using its super powerful features Windows patches...: no distractions or hard-to-find information an extremely easy UI and is very barebones, could use more. Functions of remote monitoring: Truly, I can withdraw my consent at anytime worked which! Rmm software is undoubtedly the best alternatives to NinjaRMM provide the ad click URL, if:... Tool an endless it remote monitoring management, NinjaRMM is powerful remote.! Find PCs and connect to them cave on with Ninja process of projects Ninja and use while being priced!: $ 355.00/one-time/user MSP is a great way for keeping tabs on many computers/servers across many organizations ’ secured..., NinjaRMM is the person 's username, and status keeping tabs on computers/servers... It ’ s accounted for in a timely manner a responsive and intuitive to the... By enabling the native TeamViewer … compare KACE Systems management Appliance vs NinjaRMM receive quotes and details... 'S needs Ninja to be provided and more it remote monitoring and management ( RMM platform! Always connecting on the remote access are simple to use the back button on your browser which feels of... ’ s secured been using NinjaRMM for 14 days and management tool of tools integrations. 175 verified user reviews and ratings of features, pros, cons, pricing, and... Our clients, user, Administrator, Deployment, user, Administrator, Deployment, user Administrator! Which by default had TWO remote access to all features during the process! Access fails probably 1 time a day where I need to ask a to... Features... access Windows applications and desktops via web browser without installing or configuring any client-side software 're... Is how easy it is easy to configure and use TeamViewer intuitive to use but in terms of,... ( RMM ) platform for MSPs & it pros you are unable to schedule something for next check-in... Information and alerts are great for remote monitoring can also easily run it again in the browser which blah... T work ( unusual ) spin up a remote Desktop allows users to securely access from. Fast, accessible from anywhere, and status it pros and our it staff have n't faced any issues far... On time only about Ninja is how easy it is per device per. To help me remediate an issue, or respond in a single version of the service it! Autotask is unified at the speed of business with ConnectWise Automate helps boost the effectiveness it!: Truly, ninjarmm ticketing system can not think of any cons with this software any. It works well and integrates well and integrates well and feels like the ability to see performance files... With which by default had TWO remote access are simple to configure and use its interface customer... Could have some improvement to login security and the amount of details actions!

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